Share screens, chat, transfer files and initiate MRC, RDP or VNC sessions. Remote support software for Windows®, Mac OS® X and Linux® computers. Remotely control desktops, laptops & servers Wherever your end-users are located, you can remotely access their systems with the built-in DameWare Mini Remote Control software, and use the system tools on the DameWare Remote Support console to provide faster remote assistance.

The DameWare Mini Remote Control demo is available to all software users as a free download with potential restrictions compared with the full version.DameWare Remote Support (DRS) is an affordable and easy-to-use systems administration and remote IT support tool that allows you to simplify and accelerate customer support. It is part from remote tools category and is licensed as shareware for Windows 32-bit and 64-bit platform and can be used as a free trial until the trial period will end.

Remote sessions also count with extremely useful tools like screenshots, file transference, and live chat to communicate with workers on the other end and guide them through every step of the way towards a solution to their problem while also retaining control over some key aspects. With this software, experts in the work team get controlled and secured access to any computer registered on the system, using multi-factor authentication measures to ensure the privacy and safety of the data. It can be used by help desk experts to assist workers with technical issues, as well as it can be used by administrators to take over other machines in the network in case he needs to or an emergency. This is a remote control application that doubles as both of the aforementioned solutions.

In today’s world, this procedure has transcended its initial limitations and has become a routine task for many groups of collaborators in professional environments.

The times where remote assistance was something exclusively used by IT specialists and tech support teams are long gone.

Dameware remote desktop